Ratings & Reviews

Overall Rating

5
(15 reviews)
93.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Chelsie C. - |Recommended: No3am the fire alarms are blaring 3 6 2024 I HOPE ALL OF YOU RECONSIDER YOUR 5 STAR REVIEWS YOU HAVE LEFT UPDATE THE FIRE ALARMS GO OFF CONSTANTLY, ALMOST DAILY. GETTING TO A POINT WHERE IT IS RIDICULOUS ASKING BRIBING RESIDENTS TO LEAVE 5 STAR REVIEWS… 2 18 2024 Previous review Nice property, nice amenities, parking garage is clean and well maintained. The only reason I’m giving a 3 out of 5 stars is because of the amount of noise I can hear from my neighbors. When I am in the bedroom or bathroom I can hear their conversation, washing machine, if they have the kitchen sink on, blender, etc. They aren’t being excessively noisy, doing normal things. I wanted other renters to be aware, I’m assuming this has to do with the way this property was built.
response from property -Hi Chelsie, We appreciate you taking the time to provide your valuable feedback, and we sincerely apologize for not meeting your expectations. Resident feedback is very important to us; it is an opportunity to ensure a better community for you and improve your living experience. Again, we thank you for your feedback, and we look forward to resolving your concern. Please feel free to contact me directly at (945) 212-9200 or [email protected] and we will set up a time to discuss further. Brooke Dei Rossi, Community Manager
submitted by Natasha J. - |Recommended: YesN A — N A
response from property -Thank you for the 5 stars!!
submitted by Lorraine E. - |Recommended: YesGreat property and staff, would recommend — We absolutely love it here. It is in a great location and it's very clean here. The staff is great and always welcome and so kind. There is construction across the street that you can hear but it's not too bad. There are a few minor quirks that I'm sure the staff will help take care of for us but other than that, would definitely recommend to others
response from property -Greetings, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you soon! Thank you, Brooke D. Community Manager
submitted by Martin G. - |Recommended: YesBest place to live — I've only been living in Modera Frisco Square for two months, it's incredible, I love it.
response from property -Greetings, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time! Thank you, Brooke D. Property Manager
submitted by Naima L. - |Recommended: YesAwesome place to live — My experience with Andrew was amazing He gave a Virtual Tour since I lived in another State. He was responsive and my process was seamless. I moved in and love my new home
response from property -Greetings, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time! Thank you, Brooke D. Property Manager
submitted by Kannan S. - |Recommended: YesMy feedback during the renting process — The three leasing staff - LeAnn, Lauren, and Andrew were great. They treated prospective tenants with kindness and respect, and were very helpful throughout the process. They are a great team. Their manager however was the opposite. She was rude, interrupted conversations, initiated conversations with the tenants without greeting them or introducing herself, just rudely intervening and talking down to them like we are her assistants. She made the leasing process unpleasant.
response from property -Hello, I do apologize but there seems to be some confusion, I recall speaking with you once about our quick move-in process and policies. I'm sorry if my explanation came across as rude that was never my intention. Please contact us at your earliest convenience so we can ensure your concerns are addressed with the appropriate community. We can be reached at [email protected]. Thank you, Brooke D. Community Manager
submitted by Maria R. - |Recommended: YesModera Frisco, great place to live — I've been living in Modera Frisco, and it's been a fantastic experience. The apartment complex is exceptionally quiet, has a prime location, and is impeccably clean. The staff here is consistently friendly and helpful, making it an ideal place to call home.
response from property -Hi, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime! Thank you, Brooke D. Community Manager Modera Frisco Square
submitted by Brooke B. - |Recommended: YesNew Resident — Love living here so far
response from property -Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Thanks, Brooke D. Community Manager
submitted by Mehdi - |Recommended: Yesabsolutely fantastic i am so excited to move in. all of the amenities and the building are 100 perfection. the staff are wonderful and a pleasure to work with. very helpful and responsive i cant imagine living elsewhere. did i mention it is brand new building
response from property -Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Thanks, Brooke D. Property Manager
submitted by Kelli H. - |Recommended: YesGreat place to live — I love the staff
response from property -Gretchen, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. Thank you, Brooke D. Community Manager
submitted by Melba C. - |Recommended: YesAmazing Apartment Complex — From the time I started my new apartment search to the signing of my lease, Modera Frisco Square always felt like home. The staff is excellent I'm excited to be living here.
response from property -Hi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon. Thank you, Brooke D. Property Manager
submitted by Alayna C. - |Recommended: YesGabby is phenomenal — This one is all about Gabby You can tell a lot about levels of integrity when you observe a person in an unexpected situation that is not ideal. Gabby came to my unit at midnight to help us. She was professional and pleasant. I am so happy to be living here
response from property -Hi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon. Thank you, Brooke D. Property Manager
submitted by Jennifer C. - |Recommended: YesLoveeeee — So far everything has gone great Love the team and the area
response from property -Hi, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon. Thank you, Brooke D. Property Manager
submitted by Raven L. - |Recommended: YesReview — 10 10
response from property -Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon. Thank You, Brooke D. Property Manager
submitted by MacKenzie B. - |Recommended: YesI’m in the process of searching for a new place to call home in the Frisco area and came across Modera. I love the location and the staff was great. I had the pleasure of speaking with LeAnn and she was very helpful
response from property -Hi MacKenzie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon! Thank you, Brooke D. Property Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera Frisco Square, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera Frisco Square, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose